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Customer Satisfation Survey
AccuVal considers every engagement a privilege and we are committed to providing the best possible service. We welcome your feedback so that we can continue to improve the way we serve you. Please take a few minutes to answer this brief questionnaire. To speak directly with a representative of the company, call AccuVal toll-free at 800-852-9252. Related Links
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AccuVal QualityNow™ Survey

Salutation

First Name

Last Name

Company Name
  1. AccuVal responded quickly to my initial inquiry for information and throughout the entire engagement.
    Strongly agree
    Agree
    Disagree
    Strongly disagree
    No opinion/doesn't apply
  2. AccuVal demonstrated a clear understanding of the industry and the assets to be appraised.
    Strongly agree
    Agree
    Disagree
    Strongly disagree
    No opinion/doesn't apply
  3. The personnel who staffed the project were knowledgeable and professional.
    Strongly agree
    Agree
    Disagree
    Strongly disagree
    No opinion/doesn't apply
  4. The project was well coordinated without requiring an unreasonable amount of my time.
    Strongly agree
    Agree
    Disagree
    Strongly disagree
    No opinion/doesn't apply
  5. AccuVal communicated effectively throughout the project by keeping me informed of important issues and eliminating surprises.
    Strongly agree
    Agree
    Disagree
    Strongly disagree
    No opinion/doesn't apply
  6. AccuVal completed the appraisal within my timeframe.
    Strongly agree
    Agree
    Disagree
    Strongly disagree
    No opinion/doesn't apply
  7. The information I received from AccuVal was presented professionally and explained clearly.
    Strongly agree
    Agree
    Disagree
    Strongly disagree
    No opinion/doesn't apply
  8. I agreed with the conclusions expressed by AccuVal.
    Strongly agree
    Agree
    Disagree
    Strongly disagree
    No opinion/doesn't apply
  9. Questions were answered to my satisfaction.
    Strongly agree
    Agree
    Disagree
    Strongly disagree
    No opinion/doesn't apply
  10. The fee charged for the services provided was fair and reasonable.
    Strongly agree
    Agree
    Disagree
    Strongly disagree
    No opinion/doesn't apply
  11. The expenses charged were fair and reasonable.
    Strongly agree
    Agree
    Disagree
    Strongly disagree
    No opinion/doesn't apply
  12. AccuVal exceeded my expectations.
    Strongly agree
    Agree
    Disagree
    Strongly disagree
    No opinion/doesn't apply
  13. In general, AccuVal delivered true value in the form of expertise, responsiveness, communication and quality.
    Strongly agree
    Agree
    Disagree
    Strongly disagree
    No opinion/doesn't apply
  14. I would recommend AccuVal to others.
    Strongly agree
    Agree
    Disagree
    Strongly disagree
    No opinion/doesn't apply
  15. Additional comments. (Use the box below for additional comments)
  16. A quality assurance professional may contact me for more information regarding my survey responses.
    Yes
    No
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